PRIVACY POLICY

At Nirmala Fashion, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

We collect only the essential information required to process your order, such as your name, address, contact details, and payment preferences. All customer data is treated as strictly confidential and is never shared with third parties, except when necessary for delivery or payment processing.

Orders are shipped within 2 days, and delivery timelines may vary based on standard courier time as per the customer’s city. We offer both Prepaid and Cash on Delivery (COD) options for your convenience. Any order-related changes or cancellations must be made before the order is dispatched.

We strive to provide a smooth and reliable experience. In case you receive the wrong product or a damaged item, you are eligible for a return within 7 days of delivery. To process the return, customers must provide an opening video as proof to ensure transparency and authenticity. Returns are only accepted for wrong or damaged products and not for reasons such as change of mind.

Your privacy, satisfaction, and trust remain our top priorities. By shopping with Nirmala Fashion, you agree to the terms outlined in this policy.