TERMS AND CONDITIONS

By accessing or purchasing from Nirmala Fashion, you agree to the following terms and conditions. All product descriptions, images, and details provided by us are presented as accurately as possible; however, slight variations in color, design, or finish may occur due to lighting or screen differences, and such minor deviations do not qualify as defects. Orders are processed and dispatched within 2 days, and any modifications or cancellations must be made before dispatch, as no changes can be accepted afterward. Delivery timelines depend on standard courier service timing according to the customer’s city, and any delays caused by courier partners or unforeseen circumstances are beyond our control.

We offer both Prepaid and Cash on Delivery (COD) payment methods. Customers placing COD orders must ensure availability at the delivery location, and repeated COD cancellations may result in restrictions on future orders. Returns are accepted only in cases where the customer receives a wrong or damaged product. To process a return, a clear opening video is mandatory as proof, and requests must be submitted within 7 days of delivery. Returns for reasons such as change of mind, design preference, or size issues will not be accepted, so customers are encouraged to review product details carefully before ordering.

Prices, offers, and discounts may change at any time without prior notice, and orders placed before a price update will not be adjusted. All customer information shared with us remains strictly confidential and is used only for order fulfillment and communication purposes. Customers are responsible for providing accurate information at the time of ordering, payment, and delivery, and any failed or delayed deliveries due to incorrect details will be their responsibility. By shopping with Nirmala Fashion, you agree to comply with these terms and all applicable laws. Any misuse of our services, fraudulent orders, or violations of these terms may result in cancellation and, if necessary, legal action.